Hardware Rental Program Terms: 48-month minimum and month-to-month after that. Bates Technology to provide 48-hour replacement for any defective device under the hardware rental program. Includes all extended warranties and licensing. All Network Equipment to be upgraded (replaced with new model of equal or greater capability) after 60-months if it has not been previously replaced due to premature failure. All PC/Laptops to be upgraded (replaced with new model of equal or greater capability) after 48-months if it has not been previously replaced due to premature failure. All payments must be set up for automatic monthly processing.