Bates Technology IT Managed Services

How a Real Phishing Attack Can Happen

July 28th, 2021 by admin

We recently dealt with a very sneaky phishing attack and wanted to share it, so you don’t fall victim to this too! A client looked up what they thought was the customer service team for the software they were having issues with. However, what they...

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Posted in: Solutions, Services, Security

Business Cybersecurity Awareness Training

July 21st, 2021 by admin

Cybersecurity is important. On that point, we all agree. But maintaining focus on your cybersecurity protocols throughout doing business is where most companies fail. On average, Websites are attacked 94 times per day. Taking your attention off cybersecurity...

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Posted in: Solutions, Security

Breaking Down the BIG Benefits of Microsoft Office 365 for Your Business

July 14th, 2021 by admin

Microsoft Office 365 is an all-inclusive solution for small to medium-sized businesses because it's both feature-rich and scalable to fit your business's needs as you grow. Microsoft 365 can help your employees work together in new and more efficient...

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Posted in: Solutions, Services

Basic Tech Fix Tips to Try Before You Call

July 7th, 2021 by admin

We are always here on-demand to assist with any PC problem, but sometimes it's faster and easier to try to fix simple issues yourself first. Here are some basic tips we recommend you try first when you run into these common problems. For browser problems:...

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Posted in: Solutions, Services

Optimize Sales with Cloud-Based Services

June 30th, 2021 by admin

Technology in every industry is rapidly evolving, and cloud-based services are one example. Utilizing the flexibility and scalability of the cloud is having a major impact on how companies approach, interact with, and help clients. But how can you use...

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Posted in: Solutions, Services

The Top 7 Most Important Security Measures for Remote Workers

June 23rd, 2021 by admin

Working remotely has increasingly become a necessity, but personal devices and unsecured internet connections can leave employees vulnerable to a variety of cyber threats. Fortunately, there are a few simple steps you can take to safeguard you and your...

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Posted in: Solutions, Services, Security

New Free Webinar June 17th at 11 AM EST!

June 2nd, 2021 by admin

Everything is digitally connected today so your cybersecurity is a major element of your total security. That's why Bates Security Owner Bryan Bates partnered with IT Managed Services expert Justin Kane to create Heron Managed Services to close the...

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Posted in: Services

Hidden Cybersecurity Threats That Might Surprise You

April 28th, 2021 by admin

There is a critical element of cybersecurity where many businesses are failing through little fault of their own: there are too few skilled security experts to fill the cybersecurity industry’s growing demand. And this talent gap makes it almost impossible...

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Posted in: Solutions

Why Remote Monitoring and Management is an Essential

April 7th, 2021 by admin

It’s impossible to babysit your business 24/7. But, while you are away, the cybersecurity criminals of the world are still hard at work looking to exploit weaknesses in your IT infrastructure to wreak havoc on your happy holidays. In fact, SMBs are targeted...

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Posted in: Security

The Gist on Network Maintenance

March 17th, 2021 by admin

Recent estimates revealed that 80% of total IT costs occur after the initial purchase, making network maintenance decisions even more critical than asset acquisition talks. Networks need maintenance because they are the lifeblood of your operations and...

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Posted in: Security