Bates Technology IT Managed Services

How a Real Phishing Attack Can Happen

July 28th, 2021 by admin

We recently dealt with a very sneaky phishing attack and wanted to share it, so you don’t fall victim to this too! A client looked up what they thought was the customer service team for the software they were having issues with. However, what they...

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Posted in: Solutions, Services, Security

Business Cybersecurity Awareness Training

July 21st, 2021 by admin

Cybersecurity is important. On that point, we all agree. But maintaining focus on your cybersecurity protocols throughout doing business is where most companies fail. On average, Websites are attacked 94 times per day. Taking your attention off cybersecurity...

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Posted in: Solutions, Security

Breaking Down the BIG Benefits of Microsoft Office 365 for Your Business

July 14th, 2021 by admin

Microsoft Office 365 is an all-inclusive solution for small to medium-sized businesses because it's both feature-rich and scalable to fit your business's needs as you grow. Microsoft 365 can help your employees work together in new and more efficient...

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Posted in: Solutions, Services

Basic Tech Fix Tips to Try Before You Call

July 7th, 2021 by admin

We are always here on-demand to assist with any PC problem, but sometimes it's faster and easier to try to fix simple issues yourself first. Here are some basic tips we recommend you try first when you run into these common problems. For browser problems:...

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Posted in: Solutions, Services

Optimize Sales with Cloud-Based Services

June 30th, 2021 by admin

Technology in every industry is rapidly evolving, and cloud-based services are one example. Utilizing the flexibility and scalability of the cloud is having a major impact on how companies approach, interact with, and help clients. But how can you use...

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Posted in: Solutions, Services

Why Remote Monitoring and Management is an Essential

April 7th, 2021 by admin

It’s impossible to babysit your business 24/7. But, while you are away, the cybersecurity criminals of the world are still hard at work looking to exploit weaknesses in your IT infrastructure to wreak havoc on your happy holidays. In fact, SMBs are targeted...

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Posted in: Security

Why CEOs Prefer Managed IT Services to In-House Staff

January 13th, 2021 by admin

The value of ‘managed’ or ‘outsourced IT services’ are many, but it comes down to risk vs. reward. Businesses are always trying to cut overhead while gaining revenue. It’s that delicate balance between output and earnings every CEO walks. And maintaining...

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Posted in: Solutions