July 28th, 2021 by admin
We recently dealt with a very sneaky phishing attack and wanted to share it, so you don’t fall victim to this too! A client looked up what they thought was the customer service team for the software they were having issues with. However, what they...
July 21st, 2021 by admin
Cybersecurity is important. On that point, we all agree. But maintaining focus on your cybersecurity protocols throughout doing business is where most companies fail. On average, Websites are attacked 94 times per day. Taking your attention off cybersecurity...
July 14th, 2021 by admin
Microsoft Office 365 is an all-inclusive solution for small to medium-sized businesses because it's both feature-rich and scalable to fit your business's needs as you grow. Microsoft 365 can help your employees work together in new and more efficient...
July 7th, 2021 by admin
We are always here on-demand to assist with any PC problem, but sometimes it's faster and easier to try to fix simple issues yourself first. Here are some basic tips we recommend you try first when you run into these common problems. For browser problems:...
June 30th, 2021 by admin
Technology in every industry is rapidly evolving, and cloud-based services are one example. Utilizing the flexibility and scalability of the cloud is having a major impact on how companies approach, interact with, and help clients. But how can you use...
June 23rd, 2021 by admin
Working remotely has increasingly become a necessity, but personal devices and unsecured internet connections can leave employees vulnerable to a variety of cyber threats. Fortunately, there are a few simple steps you can take to safeguard you and your...
June 2nd, 2021 by admin
Everything is digitally connected today so your cybersecurity is a major element of your total security. That's why Bates Security Owner Bryan Bates partnered with IT Managed Services expert Justin Kane to create Heron Managed Services to close the...
Posted in: Services
April 28th, 2021 by admin
There is a critical element of cybersecurity where many businesses are failing through little fault of their own: there are too few skilled security experts to fill the cybersecurity industry’s growing demand. And this talent gap makes it almost impossible...
Posted in: Solutions
April 7th, 2021 by admin
It’s impossible to babysit your business 24/7. But, while you are away, the cybersecurity criminals of the world are still hard at work looking to exploit weaknesses in your IT infrastructure to wreak havoc on your happy holidays. In fact, SMBs are targeted...
Posted in: Security
March 17th, 2021 by admin
Recent estimates revealed that 80% of total IT costs occur after the initial purchase, making network maintenance decisions even more critical than asset acquisition talks. Networks need maintenance because they are the lifeblood of your operations and...
Posted in: Security
February 24th, 2021 by admin
Good network maintenance doesn’t have to cost an arm and a leg but it should be comprehensive. When done right, businesses will enjoy better productivity (faster speeds) and no down-time as well as cost-savings since that network equipment is quite...
Posted in: Security
February 3rd, 2021 by admin
One thing that stands out to us is that replacing, updating, and managing computers for a business is tough, expensive, and time-consuming. That is why we have created a way to simplify how you procure, maintain, and replace computers, network infrastructure...
Posted in: Solutions
January 13th, 2021 by admin
The value of ‘managed’ or ‘outsourced IT services’ are many, but it comes down to risk vs. reward. Businesses are always trying to cut overhead while gaining revenue. It’s that delicate balance between output and earnings every CEO walks. And maintaining...
Posted in: Solutions